News

More great feedback!

Wednesday, March 16, 2016

After working a pretty full schedule this winter it was uplifting to receive this lovely note from one of our customers:  
 

Happy New Year!

Wednesday, December 30, 2015

Happy New Year to all our customers.  We are looking forward to celebrating our 45th year of plumbing and heating in 2016.  

At the heart of the company’s success is a passionate commitment to customer satisfaction. This is achieved by an office of dedicated friendly staff and a team of first class plumbing & heating engineers. In practice this means every job and installation is overseen throughout by a member of our team to ensure your job is delivered to the highest standard with minimum disruption. Operating locally also means Ace Energy are able to provide the kind of attention, their customers should expect and have come to rely on.

The company believes that much of the success they have experienced is due to the trust and loyalty of Bath customers. The MD Alan Seviour commented “Without the support of our local customers the effects of the recent recession could have been so much worse. We are also fortunate to have a skilled and talented group of staff.

Tired of Buying Socks For the Man in Your Life?

Monday, December 7, 2015

Tired of buying socks for the man in your life?  Then why not get him a present he (and you) will really love! 

Buying a boiler thermostat for your loved one this year may not be the first thing you think of but The Nest Thermostat is not like any other central heating gadget on the market.  Nest is a programmer and thermostat in one and it can actually save you money in energy costs.

As well as looking very space age, this clever little device actually knows when you are home and turns up the heat automatically and only when you need it.  So if you go out and the sensors detect an empty house it will adjust and turn down the heat to save you money.  It also learns your schedule and knows when you are due to get home and so adjusts the heat in your house to suit all your family members. 

Christmas 2015 Opening Hours.

Tuesday, November 17, 2015

Need a plumber over the festive season?  See our opening hours for Christmas 2015.

We close on Thursday 24th at 5pm and re-open again on Thursday December 31st.

Wishing all our customers a very Merry Christmas and a Happy New Year!
 

 

 

 

A New Generation of Ace Energy Customers

Wednesday, November 11, 2015

Plumbers in Bath have traditionally taken bookings by phone but in recent times we have seen a big shift in the way our Bath customers communicate with us.

It wasn't long ago that the only way to contact a plumber or other trader was by good old fashioned telephone.  Firstly you had to find the plumbers telephone number in a large yellow directory, and if you were lucky enough to get through you probably had to leave a message, if the plumber called you back within 48 hours then that was fast work!

Nowadays it's much more common for a customer to find Ace Energy by Googling 'Plumber in Bath' on their smart phones, and we regularly use email to take bookings and send invoices.  Recently we have seen a surge in new customers 'liking' our facebook page and tweeting their enquiries over to us.  Times have changed!  

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